Digital Accessibility Lawsuits Are Surging, And No One Is Exempt

This isn’t a one-time spike; it's part of a steady, month-after-month pattern that proves one thing clearly: digital accessibility is here to stay, and no organization has an excuse to ignore it.

Digital accessibility means making websites, apps, and other digital tools usable for people with disabilities, including those who rely on screen readers, keyboard navigation, or captions. Yet many websites still fall short of meeting these standards.

No One Is Too Big or Too Small to Be Sued

Well-known corporations like Whole Foods Market, a major retailer under Amazon’s umbrella, and Samsung Electronics America, a global tech giant, were among those sued last month for having websites or digital platforms that were not accessible to people with disabilities. These are companies with vast resources and IT departments, yet they’re still falling short—and paying the price.

Even small businesses, like Creamy Boys El Segundo LLC, a local ice cream shop, aren’t flying under the radar. The courts are making it clear: digital accessibility lawsuits aren’t just for Fortune 500 firms. Any business with a digital presence is at risk. If you operate a website, you're legally responsible under the Americans with Disabilities Act (ADA) for ensuring that everyone can use it, regardless of your company’s size.

Even Nonprofits Aren’t Off the Hook

Most notably, the Girl Scouts of the United States of America, a respected nonprofit, was also named in a lawsuit. Being mission-driven or nonprofit doesn’t grant immunity. Noble missions don’t excuse inaccessible websites. Inclusion must extend to digital spaces, and the law treats nonprofits no differently than for-profits.

The Costs Go Beyond Legal Fees

The consequences are both financial and reputational. Lawsuits often result in settlements, legal fees, and expensive fixes. But the damage to public trust can be even more lasting. Consumers expect inclusive and accessible online experiences, and when brands fail to deliver, they lose trust.

Failing to meet those expectations sends a clear message—not a good one.

This pattern repeats every month. Businesses that continue to ignore digital accessibility are not just risking legal action; they’re falling behind. With clear standards like the Web Content Accessibility Guidelines (WCAG) and affordable tools widely available, the time for excuses is long gone.

How AAAtraq Helps Reduce Your Risk

Most websites fail to meet key accessibility standards, and many organizations don’t realize it until they’re facing a lawsuit. AAAtraq helps reduce that risk by providing automated monitoring and scoring of your website’s accessibility.

You can test your website for free at aaatraq.com/check to see where your digital compliance currently stands and what needs attention.

Explore the April 2025 Cases

To view a sample of companies named in digital accessibility lawsuits during April 2025—including large brands, small businesses, and nonprofits—you can download the data below.

Download the April 2025 Lawsuit Data (Excel) Here: https://help.aaatraq.com/wp-content/uploads/2025/05/Lawsuits_April_2025.xlsx (opens in a new window)

Source: Data compiled from information available at https://www.accessibility.com/digital-lawsuits (opens in a new window).