Effective digital policing – FORBES article

29 Oct 2020

Effective digital policing needs to be the new norm for web accessibility – FORBES article We were delighted to see our CEO, Lawrence Shaw, feature heavily in an insightful Forbes article about the new Online Accessibility Act and how this is falling short of its original intentions.

Pointing out in the piece that the future needs to be one where there is effective and efficient digital policing that is able to deliver justice and access to disabled website users. This aim, however, is unlikely to be delivered by the Act in its present form.

Effective policing

Effective policing needs to start with automatic submission and assessment through a rapid-response automated website testing protocol immediately kicking in upon receipt of any complaint. This would be run and notified to website owners against a slimmed-down and transparent version of the Web Content Accessibility Guidelines (WCAG 2.0).

The issue of digital policing is expanded upon in the piece, together with the responsibility of automated accessibility platforms who claim to offer a solution that fixes all accessibility issues and delivers compliance without website owners ‘lifting a finger’. When this process goes wrong, Lawrence points out ‘…the owner should retain the right to sue third party suppliers, such as accessibility plugin and CMS vendors.’

Read the full version of this insightful piece here. https://www.forbes.com/sites/gusalexiou/2020/10/28/new-online-accessibility-act-in-dire-need-of-a-2020-approach-to-website-policing/#2b70996c669a (opens in a new window)

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