Effective digital policing – FORBES article

Oct 29 2020

Effective digital policing needs to be the new norm for web accessibility – FORBES article We were delighted to see our CEO, Lawrence Shaw, feature heavily in an insightful Forbes article about the new Online Accessibility Act and how this is falling short of its original intentions.

Pointing out in the piece that the future needs to be one where there is effective and efficient digital policing that is able to deliver justice and access to disabled website users. This aim, however, is unlikely to be delivered by the Act in its present form.

Effective policing

Effective policing needs to start with automatic submission and assessment through a rapid-response automated website testing protocol immediately kicking in upon receipt of any complaint. This would be run and notified to website owners against a slimmed-down and transparent version of the Web Content Accessibility Guidelines (WCAG 2.0).

The issue of digital policing is expanded upon in the piece, together with the responsibility of automated accessibility platforms who claim to offer a solution that fixes all accessibility issues and delivers compliance without website owners ‘lifting a finger’. When this process goes wrong, Lawrence points out ‘…the owner should retain the right to sue third party suppliers, such as accessibility plugin and CMS vendors.’

Read the full version of this insightful piece here. https://www.forbes.com/sites/gusalexiou/2020/10/28/new-online-accessibility-act-in-dire-need-of-a-2020-approach-to-website-policing/#2b70996c669a (opens in a new window)

AAAtraq

AAAtraq (www.aaatraq.com) is an InsurTech company for those that manage risk. Our service shields organizations from ADA website compliance litigation with up to $50,000 of costs coverage.

For $99/month and within an hour, clients are protected from legal aggression and are demonstrating reasonable adjustment.

Clients can then follow a step-by-step plan that helps make ADA compliance easier to understand, less distracting to achieve, with a lower cost to maintain.

Recent articles

ADA Title II digital accessibility deadline // US public bodies

05 Jan 2026

Content decay: why websites lose value after launch

17 Dec 2025

Lawler, Correa Unveil ADA Reform to Boost Access and Protect Small Businesses

12 Dec 2025

Sit Back… It’s PDF Magic Time 🤗 | A Little “Listen with Laura”

09 Dec 2025

Tackling PDF Sprawl: Continuous Content Assessment and Visitor-Focused Delivery for Sustainable Compliance

09 Dec 2025

Ahead of the January sales, research reveals how accessibility failures drive users away

04 Dec 2025

AI-Driven ADA Claims Are About to Accelerate

28 Nov 2025

PDF backlog, dealt with. Minutes to an 80% improvement

20 Nov 2025

Understanding Why Unstructured Documents Put Your Brand at Risk

19 Nov 2025

Your Service: Adding more oooommmph. Servers, new search and stuff.

17 Nov 2025