Travel & Hospitality Webinar: Accessibility and the Digital Traveler Experience

The fifth session in the Travel & Hospitality webinar series took place earlier this month. This insightful session brought together Gregory Guttmann (RWS) and Rob Andrews (AAAnow) to discuss how digital accessibility directly impacts the traveler experience — and what organizations can do to improve it.

In this session, key takeaways included:

• How an inaccessible website impacts the user experience

• The current compliance landscape in the airline and hotel sectors — and the opportunity it presents

• How to align accessibility checks across your content supply chain

• The business case: increased conversions, reduced legal risk, and stronger brand loyalty.

This webinar went beyond compliance. It made a compelling case for accessibility as a driver of growth — and inclusion.

Watch on-demand:

If you missed the live session, you can now catch up and explore practical steps toward a more accessible and inclusive digital experience.