Articles

Articles (in date order)

Online ADA – Why Higher Education CFOs Need Oversight

Jan 19 2023

Litigation against higher education institutions for non-compliance with online ADA shows no sign up slowing down, with recent cases against Harvard (opens in a new window), Berkeley (opens in a new window), Colgate (opens in a new window), Mercer (opens in a new window), Lafayette and Loyola (opens in a new window) – to name but a few.

What will be the 2023 ADA Website Litigation trend? – AAAtraq Weekly Round Up

Jan 12 2023

Last week we wrote about new cases already being reported in 2023 (opens in a new window). No doubt we will see more and more cases being reported over the next few weeks. But what’s happened in the last week?

It's now 'Senator' Budd

Jan 11 2023

Key figure on 'online' accessibility bill moves from congress to senate.

Join Our Vendor and Supplier Management Webinar!

Jan 09 2023

To kick the new year off we’re hosting another webinar! This webinar will cover Vendor and Supplier Management, it’s open to all AAAtraq members and will be held on Tuesday, January 17th 2023 at 9:30 PST / 5:30 GMT / 12:30 EST.

New Year, New ADA Litigation – AAAtraq Weekly Round Up

Jan 05 2023

The start of the year often brings about a series of changes with people making new year’s resolutions and organizations starting new campaigns. However, one change we haven’t seen is website ADA legal demands, it’s only a few days into the year and we’re already seeing stories hitting the headlines.

Do laws relating to website and online accessibility affect my organization?

Dec 20 2022

One question that organizations often ask is whether laws relating to website and online accessibility can be applied to them. There can be misconceptions that somehow if an organization is of a particular size or in particular sector, it means they are exempt. The truth is that there are virtually no exemptions – the law affects every organization in the US.

Website Accessibility Failure: Why Top US Universities Aren’t Doing Enough for Digital Inclusion

Dec 15 2022

Throughout society there is a call to be increasingly inclusive. Yet more than 30 years after the establishment of the Americans with Disabilities Act (ADA) in 1990, as well as recurring lawsuits for alleged inaccessible content in violation of the 1973 US Rehabilitation Act, high-branded institutions such as Harvard University and University of California, Berkeley (UCL Berkeley), are failing to achieve digital inclusion for Americans with a wide range of disabilities.

Why do we need a risk management approach to online accessibility?

Dec 13 2022

Why do so many organisations have websites that fail their basic legal requirement of being accessible to people living with disabilities and open themselves up to the risk of litigation?

Why fixing online accessibility is not just an IT or web problem

Dec 06 2022

When it comes to making a website accessible to ensure it meets the requirements of the Americans with Disabilities Act (ADA) or other similar legislation, the immediate assumption is that this is an area purely for IT, the web or digital team, or a digital agency partner. Most business stakeholders will assume it’s “just one for the techies” to sort out, and a technical problem that can be fixed.

What is an ADA demand letter?

Dec 01 2022

Receiving a demand letter from a legal firm with the potential threat of legal action can be stressful. But it’s becoming an everyday part of running a business.

96% of American Colleges Deny Equal Access to Disabled

Nov 08 2022

New Report Shows Shocking Widespread Failure of Digital Inclusion; Litigation Risk

New York, November 8, 2022 - According to the new Risk INDEX™: Higher Education (opens in a new window) Report from InsurTech AAAtraq (opens in a new window), 96% of higher education websites are not accessible to people who browse the web with assistive devices, making them non-complaint with the Americans with Disabilities Act (ADA). In today’s post-secondary education environment, 19.4% of students are disabled.1

After Years of Inaction, Congress Introduces Web Accessibility Bill

Nov 03 2022

For years, Congress has been incapable of enacting (and even introducing) legislation that would have a meaningful impact in assisting the millions of disabled Americans currently disenfranchised by discrimination on the internet.

Who Wins By Proving You Can Discriminate?

Oct 27 2022

While the Americans with Disabilities Act of 1990 (ADA) and Section 508 do protect disabled individuals from most discrimination on the internet, it does not protect them in every instance or in every municipality.

Don’t Blame The System!

Oct 25 2022

If you’re the Risk Manager or AAAtraq Service Owner, you may hear this from your technical team, so be ready: THIS REPORT IS WRONG! RUBBISH! THIS SYSTEM DOESN’T WORK! IT’S INCORRECT!

Growing awareness about the need for ADA and other legislative compliance

Oct 20 2022

Our weekly roundup of recent ADA litigation cases

Priority actions – What are they and how to deal with them?

Oct 19 2022

AAAtraq’s Risk Control Service guides clients through a step-by-step process to reduce the risk of ADA website litigation.

How to deal with website diagnostic detail

Oct 14 2022

AAAtraq delivers an online ADA Risk Control Program focused on your website(s). The program is simple to deploy, allows you to assign tasks and enables clients to demonstrate significant improvement in just one week.

No intention of booking hotel room, but plaintiff still entitled to take action

Oct 13 2022

Our weekly roundup of recent ADA litigation cases

Serial ‘disability law’ litigation, damage pay-outs and settlement

Oct 06 2022

Our weekly roundup of recent ADA litigation cases

Are Your Vendors Exposing You To ADA Online Litigation?

Oct 05 2022

There has been a lot of recent activity from Senators and other government departments, on the Americans with Disabilities Act (ADA) and how change needs to happen.

The Website and Software Accessibility Act Has Been Introduced

Sep 30 2022

US institutions for the blind and people with disabilities are urging congress to move quickly on ’The Website and Software Accessibility Act’ introduced by Senator Tammy Duckworth and Congressman John Sarbanes on September 29th, 2022.

How to follow the steps to gain your first AAAtraq star

Sep 26 2022

When you login to the AAAtraq system, you’ll immediately see your dashboard. From here you can access your ‘Account’, ‘Vendor’ and ‘Policy’ details, and amend the key ‘People’ who are responsible for web content and risk. A separate article and video is available on these aspects - the icons to the left of your dashboard.

Converse, Hello Fresh and Colgate University all face accessibility lawsuits

Sep 15 2022

Our weekly roundup of recent ADA litigation cases

Taking the correct steps towards ADA compliance

Sep 14 2022

If you’ve reached the stage where you understand the need to address the threat posed by a lack of ADA compliance, you ought to know that 94% of website homepages have compliance failures. Whether you have a coded, bespoke website or one constructed using templates from a Content Management System (CMS), there is no difference. It’s a steep challenge to create a fully compliant site that then remains so going forward.

How AAAtraq Deals with your Accessibility Statement

Sep 12 2022

It’s extremely important that you have an Accessibility Statement on your website, not least to demonstrate where you are with compliance, but to aid those who might find it a bit harder to access your website’s content, by giving them contacts to ask for help.

Goldman Sachs and L’Oreal both face accessibility lawsuits

Sep 08 2022

Our weekly roundup of recent ADA litigation cases

New Digital Accessibility Law Improves Education for Millions of Disabled Illinois Students

Aug 05 2022

On Monday August 1st, 2022, Illinois House Bill 26 (HB 26) entered as law in the State of Illinois, details of the bill can be viewed at https://trackbill.com/bill/illinois-house-bill-26-sch-cd-internet-accessibility/1978129/ (opens in a new window).

Congress ADA Risk INDEX | How Inclusive Are Congressional Websites?

Aug 04 2022

[AUGUST 4, 2022 NEW YORK] The latest report by InsurTech company, AAAtraq (AAAtraq.com (opens in a new window)) on the Inclusivity of more than 600 Congressional websites shows that the majority of Congressional webpages are inaccessible to disabled users and that more than 9 out of 10 pages are vulnerable to litigation.

“Don’t be afraid of your vendors: Ask questions!”

Aug 02 2022

In today’s digital world, an organization’s website is just as important as their physical front door. For many, it is the first and last point of interaction with your organization/company. As such the design of your website is critical to your organization’s brand and its ability to survive.

Can Web Developers Be Sued for the Inaccessible Websites They Create for Clients?

Jul 28 2022

Web developers are individuals/entities that create and maintain websites.1 Often contracted by 3rd parties (in this case your company being the client), web developers are responsible for creating, maintaining (in many cases), and testing the websites they service. Web developers can be sued for the inaccessible websites they create; however, the manner and rationale for said suit is a bit trickier to understand.

AAAtraq announces CLIC Collaboration

Jul 27 2022

ADA risk management available to all CLIC members

[JULY 27th, 2022 NEW YORK] AAAtraq, an InsurTech company, today announced its collaboration with the leading insurance pool in the mid-west, CLIC. The AAAtraq Risk Management Program (RMP) is now available to all CLIC members, and any Illinois public school district is eligible for the program via CLIC.

The Americans With Disabilities Act Turns 32 Years Old

Jul 26 2022

Tuesday July 26th, 2022 marks the 32nd anniversary of the enactment of the Americans with Disabilities Act of 1990 (ADA).

Round up for July, who has been covering online inclusivity?

Jul 21 2022

July has been another busy month for accessibility; with a mid-year report being released and it being Disability Pride Month.

Customers Are Being Served With Inaccessible Content

Jul 19 2022

Three years after the onset of the COVID-19 Pandemic, very few things are certain beyond the fact that life has forever been changed. Of the many adaptations to everyday life, one change that appears to be of a more permanent nature is the predilection to more flexibility in dining.

Importance of Inclusion

Jul 14 2022

The largest minority group in the world is that of disabled individuals. Roughly 15% of the global population identifies as disabled, with roughly one in four American adults doing so.1 Inclusivity of disabled individuals into the economic sector remains a significant struggle for businesses.

Downside of external validation? There is none!

Jul 12 2022

External validation is a critical component of review for most organizations. External validation, as opposed to internal validation, holds greater credence in the review of work produced most closely associated with the internal activities of a business. Checking one’s own work can be problematic, as confirmation bias may veil the existence of real issues from being identified.

eSignings: Accessibility in a Digital Era

Jul 06 2022

In June, AAAtraq released “Accessibility in Virtual Closings and Signings” (opens in a new window), the first part of a two-part series on how to make the closing process on real estate more accessible for disabled users. The former article focused primarily on the digital component of electronic closings (eClosing), particularly the different ways in which brokers and borrowers can engage in a closing that makes use of the digital format. The second part of the series, this article, will focus on the role of electronic signing (eSigning) in the process of eClosings and the subsequent preference for eSignings more broadly.

CLIC Collaboration Announcement

Jul 04 2022

[JULY 1st, 2022 NEW YORK] Collective Liability Insurance Cooperative (CLIC), the leading insurance pool for school districts in Illinois, today announced its collaboration with InsurTech, AAAtraq; introducing a new risk management program for members, to protect them from the rapidly growing threat of litigation for website non-compliance with the Americans with Disabilities Act (ADA).

Website ADA Compliance Is Making The Agenda

Jun 29 2022

New data released by the Department of Labor’s Office of Disability Employment Policy indicates that web inaccessibility is amongst the most prevalent issues facing disabled users of the internet. Not only does inaccessibility limit individuals’ ability to engage with websites, but it has also been linked to a lower level of employment and can be causal of lower socio-economic status. In recognition of such information, many prominent officials have recognized the need for change and have sent a letter to the Department of Justice hoping to generate some forward movement on the issue.

Round up for June, who has been covering online inclusivity?

Jun 28 2022

June sees more interesting articles around the topic of Inclusion News.

AAAtraq Join SLA To Educate Insurance Sector On The Risks of Operating In An Online Environment

Jun 23 2022

Last week, AAAtraq VP Partnerships & Commercial, Rob Andrews, had the pleasure of being part of a panel hosting a CE course for the Surplus Line Association of California (SLA) on ‘The Yellow Click Road: Perils When Operating In An Online Environment’.

Four Years Ago, Congress Called Change: Today, They’ve Done Nothing About It

Jun 20 2022

It’s been four years to the day since 103 members of the House of Representatives wrote to then-Attorney General Jeff Sessions, calling on his Department to mitigate the amount of litigation resulting from violations of the ADA on the grounds of inaccessible content on websites.1

Accessibility in Virtual Closings and Signings

Jun 15 2022

While many of the recent technological developments in articles discussed by AAAtraq were brought about by about the reliance on digital during quarantine periods of the COVID-19 pandemic, the use of technology to engage in virtual closings in real estate and esignatures had already begun to ingratiate itself into modern real estate practice.

AAAtraq announces the release of ADA Risk Audit, looking at Inclusivity of Congressional Websites

Jun 08 2022

[JUNE 8th, 2022 NEW YORK] The latest report by InsurTech company, AAAtraq https://AAAtraq.com/ (opens in a new window) on the Inclusivity of more than 600 Congressional websites home pages shows that the majority of these pages are inaccessible to disabled users and that more than 9 out of 10 are exposed to litigation. The report also reveals the amount of money now being wasted by organizations on litigation costs – some $600,000,000 per month.

Do Overlays Make Websites Inclusive to Users with Disabilities?

Jun 01 2022

The simple answer: no! Widgets, as defined by the World Wide Web Consortium (W3C), are a “discrete user interface object with which the user can interact.” Widgets, and overlays, whose use is almost synonymous with that of the widget, engage with aspects of the website in the attempt to make it more user friendly and inclusive.

Round up for May, who has been covering online inclusivity?

May 30 2022

May, as always, has been a busy month for Inclusion news as we celebrated Global Accessibility Awareness Day (GAAD) on the 19th.

The Need to Have an Online Presence with Limited Resources

May 18 2022

Let’s face it: for most people, there is too much to do and not nearly enough time in a day to complete everything. For businesses, not only is time an issue, but the unfortunate reality remains that too many just don’t have the resources to cover their necessities.

Get the ADA Problem ‘Off Your Plate’ - Webinar for Real Estate Organizations and Realtors

May 05 2022

The Americans with Disabilities Act (ADA) applies to websites in addition to physical premises – and a recent audit shows that 97% of real estate websites in California, do not meet the requirements of the ADA. Leaving them exposed to the risk of litigation which is already costing $600,000,000 per month in legal demands.

Round up for April, who has been covering online inclusivity?

Apr 29 2022

April has continued to bring us many news pieces covering digital inclusion. In the last month, we’ve seen some significant pieces which we’ll highlight for you below.

These highlights include new sectors and big businesses targeted with lawsuits in US courts, pieces on the link between accessibility and search engine optimisation and much more!

AAAtraq’s ADA audit finds 87% of Restaurant websites in California are not Inclusive and exposed to litigation.

Apr 26 2022

[APRIL 26, 2022 CALIFORNIA] In the latest report, released today by InsurTech, AAAtraq https://AAAtraq.com/ (opens in a new window) it was revealed that almost 9 out of 10 California restaurants’ websites are non-complaint with the Americans with Disabilities Act (ADA), leaving them exposed to the risk of litigation by opportunistic lawyers.

Get the ADA Problem ‘Off Your Plate’ - Webinar for Restaurant Owners, Operators & Manager

Apr 20 2022

The Americans with Disabilities Act (ADA) applies to websites in addition to your physical premises – and a recent report shows that 96% of restaurant websites in California do not meet the requirements of the ADA. Leaving them exposed to litigation which is already costing $600,000,000 per month in legal demands.

Failures of Higher Education

Apr 14 2022

Institutions of Higher Education prove to be among the most progressive sectors in the current market when referring to disability policy.

Web Accessibility Demand Letters, What to Do?

Apr 12 2022

All too often, for far too many, the arrival of a demand notice is the first indication as to the importance of not discriminating online.

AAAtraq announces the release of an ADA Audit, looking at Inclusivity across Restaurant websites in California

Apr 07 2022

[April 6th, 2022, CALIFORNIA] The latest report by InsurTech company, AAAtraq https://AAAtraq.com/ (opens in a new window) on the Inclusivity of restaurants website homepages (ADA Audit) is to be released on April 26th, 2022.

Department of Justice Publishes New ADA Guidance After Over 4 Years of Silence

Mar 31 2022

On Friday March 18th, 2022, the Department of Justice (DOJ) issued new guidance on web accessibility and its relationship with the Americans with Disabilities Act of 1990 (ADA).

Round up for March, who has been covering online inclusivity?

Mar 29 2022

The month of March hasn’t been a quiet one in terms of digital inclusion news. In the last month, we’ve seen some significant updates which we’ll highlight for you below.

Disabled community comes together, placing pressure to make the web more inclusive

Mar 16 2022

On February 28th, 2022, over 170 disability organizations signed and issued a letter calling on the United States Department of Justice (DOJ) to finalize rules relating to online accessibility.1

President Biden Nominates Judge Ketanji Brown Jackson to Nation’s Highest Court

Mar 10 2022

On Friday February 25th, 2022, United States President Joseph R. Biden nominated Judge Ketanji Brown Jackson to replace retiring Supreme Court Associate Justice Stephen Breyer.

Web Accessibility Claims Put Institutions of Higher Learning at Risk

Mar 09 2022

Adam Bialek (Partner / Wilson Elser) looks at the barriers presented by non-accessible websites and materials, the impact and risk.

2021 Congressional Round-Up

Mar 08 2022

2021 was a year unlike any other. As the world came together to respond to the pandemic that was devastating human life as we knew it, politics pushed people further apart. In the U.S., 2021 began on a somber note.

Call on DOJ to finalize accessibility rules

Mar 03 2022

Disability organizations call on DOJ to finalize online accessibility rules

AAAtraq announces the release of ADA Risk Audit, looking at Inclusivity of Top 100 Shopify websites

Mar 01 2022

[MARCH 1st, 2022 NEW YORK] The latest report by InsurTech company, AAAtraq AAAtraq.com (opens in a new window) on the Inclusivity of Top 100 Shopify websites (ADA Risk Audit) has been released. The report reveals more than 9 out of 10 of the Top 100 Shopify websites are non-compliant with the Americans with Disabilities Act (ADA), leaving them exposed to the risk of litigation by serial plaintiffs.

Webinar - ADA Compliance for Websites: Risk Mitigation & Defense Strategies

Feb 25 2022

National law firm, Wilson Elser, will present a webinar on “ADA Compliance for Websites: Risk Mitigation & Defense Strategies”.

Restaurant Reservations: Making Them Accessible to All

Feb 24 2022

Multiple pieces of technology are used by restauranteurs to assist with activities such as digital reservation making, automated check payment, and order placement. Such technology has been ushered in by the Digital Age and has made it so that customers enjoy a more relaxed dining experience.

Round up for February, who has been covering online inclusivity?

Feb 23 2022

The last month has seen more topics around digital inclusion being discussed. The theme of litigation continues to dominate and there is unlikely to be an end to that anytime soon.

AAAtraq’s ADA audit finds 96% of Higher Education websites are not Inclusive and vulnerable to litigation

Feb 22 2022

[FEBRUARY 22, 2022 NEW YORK] In the latest report, released today by Insurtech, AAAtraq, it was revealed that more than 9 out of 10 higher education institutions’ websites are non-compliant with the Americans with Disabilities Act (ADA), leaving them exposed to the risk of litigation by opportunistic lawyers.

Secondary Services and Your Responsibilities Online

Feb 17 2022

Your homepage is your digital front door. Much like an apartment or a house, there is so much to see beyond the front door. Like a homeowner is responsible for their property, website owners are responsible for maintaining all parts of their website. Such parts include the areas of the site not often noticed by most users.

AAAtraq announces the release of an ADA Audit, looking at Inclusivity of more than 2000 Higher Education websites

Feb 16 2022

[FEBRUARY 16, 2022 NEW YORK] The latest report by InsurTech company, AAAtraq AAAtraq.com (opens in a new window) on the Inclusivity of more than 2000 Higher Education website homepages (ADA Audit) is to be released on February 22, 2022.

Ahead of 2022 Mid-terms, 96% of Congress Discriminates Against Disabled Users

Feb 15 2022

[FEBRUARY 15, 2022 NEW YORK] The latest report by InsurTech company, AAAtraq AAAtraq.com (opens in a new window), evaluated more than 550 websites operated by members and committees of the 117th United States Congress on their websites’ inclusivity.

The Importance of ‘Alt text’ In Online Real Estate

Feb 11 2022

The recent boom of the real estate market in the United States has demanded much from those brokers and agents responsible for its success. As the market expanded, so too did the need for accessible entries into the market.

Redefining Disability

Feb 08 2022

As mentioned in our previous article (opens in a new window), the growth of disability is a reflection on the historical and continuous redefining of what it means to be disabled.

Are Take Outs Being Taken Out of Disabled Users Reach?

Feb 03 2022

Today’s highspeed world demands that individuals seek out the most efficient and convenient avenues to obtain the goods and services that they use in their everyday lives.