Articles

Number of Cases Filed in March 2025

• California – 25

• New York – 256

• Florida – 113

• Other states – 63

Over the second half of the year, hundreds of lawsuits have been filed against companies for failing to make their websites, apps, or video content accessible. These compliance violations not only continue to rise but also highlight the persistent challenges businesses face in meeting accessibility standards.

PDFs are everywhere. From bank statements to annual reports, they’re the go-to format for sharing information in a clean, professional way. But have you ever thought about how accessible they are? For millions of people with disabilities, PDFs can feel like locked doors, impossible to navigate without the right keys.

Explore how Tridion Sites 10.1, from AAAnow partner RWS Tridion, is revolutionising content management with cutting-edge features and innovations.

Equidox PDF Accessibility Solutions highlights the importance of understanding accessibility laws, noting that it’s not just where your company is located that matters, but where you do business.

Before reading this article, check your website’s accessibility (no charge or registration) at www.AAAtraq.com/check to see exactly where you stand on compliance.

A great opportunity to connect with pools and introduce new digital risk management tools, helping organizations better manage compliance and mitigate risks.

We had a fantastic time at CAJPA 2024 in South Lake Tahoe, where we connected with many AAAtraq pools, current clients, brokers, and numerous support service providers. It was great meeting so many organizations dedicated to helping pools understand and mitigate various risks.

The European Accessibility Act (EAA) is a vital directive from the European Parliament and the Council of the EU, aimed at improving accessibility to products and services across the EU for people with disabilities. With the EAA deadline approaching, publishers need to be prepared. To help navigate these changes, join Data Conversion Laboratory’s (DCL) Lunch & Learn session on October 9 with industry experts Mark Gross and Bill Kasdorf.

For the first time in U.S. history, there are now formal standards for digital accessibility that must be met by all public entities. With 96% of content failing basics, pools are “the easy win” cash cows’ lawyers will soon have their sights on?

AAAtraq announces participation at this year's CAJPA (California Association of Joint Powers Authorities) conference in South Lake Tahoe, from September 10-13, 2024 Addressing the Growing ADA Compliance Risks

As we reach a little over the midpoint of 2024, the surge in ADA digital accessibility lawsuits shows no signs of slowing down. Whether it's a website, mobile app, or video content, companies of all sizes are finding themselves vulnerable to litigation if they fall short of compliance standards.

Artificial intelligence is reshaping digital accessibility by making websites smarter and more inclusive. With over half of government sites failing to meet accessibility standards, AI offers a game-changing solution to ensure that everyone can access digital services effortlessly.

Grants are available at various levels, including federal, state, and local governments, and they aim to address a range of disability issues, including those in the digital space - an introduction to available resources.

The question is, will public entities leave their homework until the last minute? Some are working under the mistaken belief that the government will show leniency towards educational institutions. This is a dangerous and entirely unverified assumption.

L'Oréal, a global beauty giant, has faced several lawsuits in the past regarding issues with accessibility compliance. L'Oréal has been sued for allegedly failing to make its websites accessible to visually impaired users and therefore failing to meet the standards set by the ADA.....

The Department of Justice (DOJ) has updated Title II of the Americans with Disabilities Act (ADA). This mandates that all public entities ensure their digital content is accessible.

The surprising impact of website and app accessibility on reach and engagement / GUEST BLOG Dan Drury

Dan Drury Introducing the Equity Performance Certificate™ ahead of the EACD 2024 Annual conference, May 27-28 / Brussels

New Survey Exposes DE&I Failures and AAAtraq Unveils the Game-Changing Equity Performance SCORECARD

The Department of Justice (DOJ) has issued an unprecedented final ruling on Title II of the ADA, mandating website accessibility as a legal requirement for public entities. This ruling marks a significant advancement in ensuring equal access to government services preventing discrimination.

Webinar - Digital Accessibility Shouldn’t be a Thousand-Piece Puzzle! - Still time to register! May 16th, 2024, 13:00 – 14:00 (Eastern (EDT) Time Zone)

As businesses demand faster content publishing and compliance with stringent legal standards, the need for seamless integration of tools like Sitemorse within CMS platforms has never been more critical.

The Department of Justice (DOJ) has issued their final ruling on Title II of the ADA, mandating website accessibility as a legal requirement for public entities.

California Assembly Bill 1757: The Potential Impact on Website Accessibility

Navigating Compliance with the European Accessibility Act: Strategies, Pitfalls and Benefits

Tridion Sites - The Roadmap for your future Digital Experiences, 2024 trends like Accessibility, Website Performance, and AI

Service that may be worth a look, check your apps accessibility (ADA) compliance - 'Abra Desktop' as it is now available in Beta.

Ensure Your Developer Takes Responsibility or Risk Accountability Yourself.

New videos online - offering additional help and support at each stage of AAAtraq Continuous Protection compliance journey.

What is compliance?
How content management leads to most websites failing to meet accessibility standards.

Web accessibility goes beyond technical guidelines; it is an emotionally charged subject with high stakes.

You may have heard of the updates the 'WCAG' (technical web content guidelines) and be wondering how we are going to incorporate into AAAtraq. Will litigation be even most complex, confusing - is a technical standard fit for litigation purposes?

Extract of the article on Phocuswire 'Travel websites failing basic accessibility tests' following interview with Lawrence Shaw

AAAtraq’s July audit shows that most of the 97% of H Ed who failed The Americans with Disabilities Act (ADA) compliance tests were let down on their home page, leaving them sitting ducks and exposed to unnecessary legal action.

When it comes to online ADA risk, The Times They Are A-Changin' for CFOs, even more so for website software vendors, consultants and service providers

Justice Department Advances Proposed Rule to Strengthen Web and Mobile App Access for People with Disabilities and clarify how public entities can meet their existing ADA obligations as activities shift online.

LA College pays out $240,000 - what were the internal costs, and ongoing distraction? With 96% of content presently failing and new laws on the horizon it's no wonder Education is a litigation top 3.

Until now accountability may have been lacking, we do not have a position to protect - we want to ensure those paying for compliance, achieve it.

CFO's - online Risk is leaving you unnecessarily financially exposed, short term it's repeated spending to fail - long term undermine brand value.

Mid 2023, and it's same old same old - ever more ADA cases..... noticeable increase in claims against 'widget' providers (despite their compliance promise).

Universities and other higher education institutions tend to have a large digital footprint, spread across different sites and channels that have grown over time. In many cases this represents a “sprawl” with uncontrolled growth of the website estate, lacking central governance and controls.

18th May 2023
1pm (BST) on Zoom

AAAtraq are pleased to host a live webinar to help retailers improve their online performance.

Sitemorse likes to keep in regular contact with their clients, and feedback is essential to them! From many of their recent conversations and, of course, the current economic climate, they’re very aware of the balancing act authorities are playing between budgets, with compliance. This isn’t just an issue in Government at a Local level; Central Government must also keep a watchful eye on budgets. Many authorities are keen to make the case to senior management about maintaining a dedicated web team and evidence the important role a good website can play in increasing efficiency, and how cost effective this is.

A website must be accessible by law, and there are considerable financial risks associated with non-compliance. Every year more dollars are being spent on litigation, and the numbers are likely to keep on rising. At the same time, initiatives that are designed to drive compliance are simply not working. The situation is untenable in the longer term.

Each year there is an alarming increase in the level of litigation relating to online accessibility. In 2022 there were 3,255 claims filed in the US (opens in a new window), a year-on-year rise of 12%. These are the just the results that are in the public domain – there are thousands more ADA (Americans with Disabilities Act) demand letters that are settled out of court.

AAAtraq is the world’s first service to combine automated compliance software with litigation support and costs coverage indemnity, giving organizations the opportunity to effectively manage the risks around online accessibility compliance and the inevitable corresponding costs.

Lack of executive ownership of the process of improving your website is at the heart of the problem

There is a societal need to be inclusive, and a legal requirement not to discriminate. Over the last five years, compliance spend and litigation have continued to rise, but with no discernible improvement in website accessibility compliance.

In the digital age, businesses and organizations must take into account their cross-border responsibilities when it comes to digital compliance. This includes ensuring accessibility and privacy for all users, regardless of their location or nationality. With the increasing use of the internet and digital technologies, it is crucial that website owners and operators understand their responsibilities and take the necessary steps to comply with regulations in different jurisdictions. Failure to comply can result in legal and financial consequences, as well as damage to the reputation of the business or organization.

The New York State Senate Bill S7572A, requiring contractors and vendors who supply websites and related services to the state to confirm that the sites and/or services meet website accessibility standards, became law on December 2, 2022 and will take effect on May 31, 2023. This bill has significant implications for contractors and vendors who work with the state, as well as for the state itself.